CS MALONZA Escalates Building Human Resource Capacity In hospitality world-class Training



The Kenya Kwanza Administration is enthusiastic to building human resource capacity, and supporting world-class training in hospitality for young people so that they can sustain and grow the tourism and hospitality industry in line with our development Plan of transforming the country.

It was therefore a pleasure officiating the closing ceremony of the Nairobi Region Refresher Courses training in tourism and hospitality at the Kenya Utalii College, Main Campus in Nairobi. The tourism CS Malonza told the TCD Digital.

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Congratulations to each and every trainee for successfully completing the intense training program, and thank you for devoting your time to acquire new knowledge and skills for efficient service delivery.

With the dynamic changes in customer demands, tastes and preferences, the search for new knowledge is inevitable if the industry is to maintain its global relevance.

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It is paramount therefore, that we continue to reposition ourselves by ensuring continuous skill improvement among our workforce in order to come-up with innovative products and improved service delivery, for customer satisfaction.

Today all destinations are fighting to increase the number of tourists who visit because of the direct impact this has on a country’s economy.

One tourist is supported by upto six people. If you do the math, tourism alone has the capacity to help our economy bounce back.

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The government appreciates the important role tourism plays in its bottom-up approach – especially in the creation of jobs and increasing income for our people. My Ministry and all the respective state corporations are working round the clock to fulfill the promise of our President, H.E. Dr. William Samoei Ruto made it to the Kenyan people.