Geoffrey Mosiria, one of Nairobi County’s most influential officials, has been removed from the prestigious Environment Ministry and transferred to the Ministry of Citizen Engagement and Customer Service in a new reshuffle announced on Wednesday. The move has sparked wide public interest given Mosiria’s strong reputation for driving transformative environmental reforms across the capital.
During his tenure at the Environment docket, Mosiria earned praise for reshaping Nairobi’s cleanliness agenda, restoring key public spaces, and implementing aggressive waste-management strategies that significantly improved the city’s image. His hands-on leadership style and ability to mobilize teams placed him among the county’s most impactful administrators.
The transfer, though unexpected, is being viewed by some insiders as an effort to strengthen citizen-facing operations within the county government. The Ministry of Citizen Engagement and Customer Service has recently faced criticism over slow responses and limited public interaction, and Mosiria is expected to inject new energy and discipline into the docket.
Sources within City Hall say the reshuffle is part of a broader plan by top county leadership to enhance efficiency across ministries ahead of upcoming performance reviews. The move is also seen as a way to distribute experienced leaders across departments that require urgent improvements.
Despite leaving the Environment Ministry, Mosiria’s influence and strong track record continue to shape public perception. Many Nairobi residents credit him with spearheading some of the most visible improvements in recent years, and all eyes will now be on how he transforms his new role in citizen engagement and customer service.

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